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Support for Gardens
Support for Gardens
Guides for to support garden partners on Candide. Setting up tickets, using the CMS, and more.
13 articles in this collection
Written by
Natasia Dobija
and
Evie
Setting up advance tickets, check-ins, and insights
Using the Candide System
Finding your way around the CMS
Written by
Evie
Updated over a week ago
Checking visitors in and out
How to check visitors into your garden with advance tickets or memberships, and manage capacity in your garden.
Written by
Evie
Updated over a week ago
Managing Your Candide Profile
Claiming a Business Profile
A guide on how to claim a business profile in Candide
Written by
Natasia Dobija
Updated over a week ago
Staff Guides
Searching for an upgrade code
How to check a visitor's upgrade code
Written by
Evie
Updated over a week ago
Sending an upgrade and membership code
How to manually send a code to a visitor
Written by
Evie
Updated over a week ago
Check-ins purchased on the door
How to check-in a visitor who has bought their ticket at the garden
Written by
Evie
Updated over a week ago
Changing a booked date on a ticket
How to amend the visit date on a visitor's ticket
Written by
Evie
Updated over a week ago
Searching for a Visitor
How to search for a ticket or membership in the VCMS
Written by
Evie
Updated over a week ago
Check-out a visitor
How to check-out a visitor in the VCMS
Written by
Evie
Updated over a week ago
Check-in a visitor
How to check-in a visitor using the VCMS
Written by
Evie
Updated over a week ago
Trouble Checking-in a Visitor?
What to do if you are unable to check-in a visitor
Written by
Evie
Updated over a week ago
Amending a Gifter's details on a Gift Membership
How to amend the Gift giver's name and email address
Written by
Evie
Updated over a week ago
How to change the date a gift membership is sent to a visitor
Change the date a gift email is sent via the VCMS
Written by
Evie
Updated over a week ago