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How to use Candide
How to use Candide
Some frequently asked questions, tips and guides on some of the features of Candide
18 articles in this collection
Written by
Natasia Dobija,
Evie,
and
Becky McGill
Unsure about Downloading the Candide App?
How to download the Candide app for Android and Apple smartphones
Written by
Becky McGill
Updated over a week ago
How to create a Candide account
Simple steps for signing up to the Candide app
Written by
Natasia Dobija
Updated over a week ago
How to download Audio tours
Download Audio Tours before your visit to a garden
Written by
Evie
Updated over a week ago
Using the Explore Gardens page
How to use the Explore page to find gardens to visit
Written by
Evie
Updated over a week ago
Can't find the plant you're looking for?
Request to add plants to our database
Written by
Evie
Updated over a week ago
Account Management
Change your username
A guide on how to change your username
Written by
Natasia Dobija
Updated over a week ago
Password Reset
How to request a password reset for your Candide Account
Written by
Natasia Dobija
Updated over a week ago
How to find your User ID
How to find your User ID via the Candide App
Written by
Evie
Updated over a week ago
Want to receive Candide Emails?
How to Subscribe to Candide Emails via the App
Written by
Evie
Updated over a week ago
Posting
Asking our community
A guide on how to ask a 'Question' in Candide
Written by
Natasia Dobija
Updated over a week ago
How to make a post
A guide on how to create posts and questions in Candide
Written by
Natasia Dobija
Updated over a week ago
How to authorise your camera to take or upload a photo
Help on how to authorise the camera and uploading photos on your device.
Written by
Natasia Dobija
Updated over a week ago
Useful Tips
Have you changed your phone?
If you've changed your phone recently, you can still access your garden membership via the app.
Written by
Evie
Updated over a week ago
I'm not receiving Candide emails
If you are not receiving our emails and you have a Microsoft (Outlook, Live or Hotmail) email account here is how to fix it.
Written by
Natasia Dobija
Updated over a week ago
Candide Community Guidelines
We want Candide Gardening to be an authentic and safe place for inspiration and expression.
Written by
Natasia Dobija
Updated over a week ago
Saving Posts, Places and Articles
A quick guide on saving your favourite posts, guides and articles.
Written by
Natasia Dobija
Updated over a week ago
Turn off notifications
A quick guide on how to turn off notifications in Candide
Written by
Natasia Dobija
Updated over a week ago
Hiding and Reporting Users
A guide on how to hide or report a user in Candide.
Written by
Natasia Dobija
Updated over a week ago