Candide

Simple steps for signing up to the Candide app

How to create a Candide account

Download Audio Tours before your visit to a garden

How to download Audio tours

How to use the Explore page to find gardens to visit

Using the Explore Gardens page

How to delete your Candide account

Why you haven't received a reply to your 'in-app' message to our support team

No reply to your message?

Evie

Natasia Dobija

Some frequently asked questions, tips and guides on some of the features of Candide

How to use Candide

Change your username

How to request a password reset for your Candide Account

Password Reset

How to find your User ID via the Candide App

How to find your User ID

How to Subscribe to Candide Emails via the App

Want to receive Candide Emails?

Account Management

A guide on how to ask a 'Question' in Candide

Asking our community

A guide on how to create posts and questions in Candide

How to make a post

Help on how to authorise the camera and uploading photos on your device.

How to authorise your camera to take or upload a photo

Posting

If you are not receiving our emails and you have a Microsoft (Outlook, Live or Hotmail) email account here is how to fix it.

I'm not receiving Candide emails

We want Candide Gardening to be an authentic and safe place for inspiration and expression.

Candide Community Guidelines

A quick guide on saving your favourite posts, guides and articles.

Saving Posts, Places and Articles

A quick guide on how to turn off notifications in Candide

Turn off notifications

A guide on how to hide or report a user in Candide.

Hiding and Reporting Users

Useful Tips

www.candidegardening.com

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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