There may be occasions when Candide Support require your User ID to help you with your query. If so, you can locate it via the following steps.
Select the 3 lines in the left-hand corner, beside the search bar.
Tap 'Settings' from the menu.
Take note of the 6-digit User ID below the 'Account' section.
Email the Candide Support team via firstname.lastname@example.org with this information.
If you need any further help, please do not hesitate to contact our Support Team.
Telephone - 0117 313 6672
Email - email@example.com