Step 1

Once on the garden profile, select the option ' Buy Tickets'

Step 2

This will bring you to a selection of the Tickets offered by Trewithen, you will need to select 'House Tour' and then tap 'Continue'.

Step 3

From here you will be able to choose 2 different options for the House tour. One with Garden entry included and one without. If you do not have a season ticket or a day ticket for the date of your visit, please select 'House tour with Garden Entry'.

Once you have chosen your tour, select how many adult tickets you need via the arrows next to the ticket price.

Step 4

Next, use the calendar to select the date and time of your tour.

If the date is available it will show as green when you select it. Click the circle next to the timeslot until it appears blue.

Step 5

To read through the full terms and conditions, tap 'booking terms'.

Click the box to accept the terms. You will not be able to progress to payment if this is left unticked. Next, tap on 'Add to Cart'.

Step 6

You will see a breakdown of your purchase in your Shopping cart. Select 'EDIT' if need to make any changes to your booking.

Step 7

Once you have confirmed this is correct, you will then need to enter your contact information and payment details for the transaction.

Step 8

Select 'Pay' to complete your booking. You will receive an email with your receipt and an email with your house tour ticket QR code to scan upon entry to the garden.

If you need any help with this, please don't hesitate to contact our support team.


Telephone - 0117 313 6672

Email - support@candide.com

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