If a customer has entered their own details incorrectly, before the date the Giftee is due to receive it, we can correct their name and email address.

Step 1

Select 'Search' under the Gifts section of the VCMS.

Step 2

Search for the Gifter's details on the search bar and select the Gift membership that needs amending. You can search by name, email, or by the Surname of the Giftee.

Step 3

Once you've selected the Membership, tap on 'Edit' in the top right-hand corner of your screen.

Step 4

From this page, you can amend the Name and Email address of the Gifter.

Once done, hit save and it will update the Gifter's details.

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