At Candide, we have a whole host of different plants on our database to ensure you can identify the plants you want and find further information about them.

However, there will be plant species or variants that we have missed. Not to worry, you can request to add these to the app by following the steps below.

Step 1

On the community page, tap 'Knowledge' on the banner at the bottom of the screen

Step 2

Tap 'Request' at the top of the 'Knowledge' page

Step 3

Type in the name of the plant and any information you think may be a help to us. Then tap the 'Send' button.

Once you have done this, our plant experts will look into the plant and add it to the app.

If you need any further help, please do not hesitate to contact our Support Team.

Telephone - 0117 313 6672

Email -

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